Accommodation

In addition to our daily service our staff will provide any extra items you may require i.e., tea / coffee sachets or bags, creamer ; for acquiring the same – Please Dial 9.

Activity counter

For activity in and around our property please contact the Reception, extension 9.

Bar Rules for Children

As per our hotel policy – Guest below the age of 21 years are not allowed in the Bar area.

Breakfast

A la carte breakfast is served between 7.30 am to 11.00 am every day at the Tavern or in your Room.

Car Parking

There is able car parking facility which is complimentary for our in House Guests only. For details, please contact the Front Desk – 9

Chemist

The closest chemist is a short drive from the hotel. Please ask the reception for further details.

Cinema

• Inox Multiplex, Panjim City, Goa.
• Osia Myltiplex, Margao, South Goa.

Comments and Suggestions

Your VALUABLE Comments and Suggestions are very important to us and we request you to submit them directly to the Front Desk or any Team Member of our Management the time of checkout.

Credit Cards

We accept major credit cards VISA, MASTERCARD & AMERICAN EXPRESS.

Doctor & Dentist

Please contact the Front Desk who will gladly make any necessary arrangements.

Do Not Disturb

If you do not wish to receive phone calls, please instruct / advise the Reception.

Emergency

In the event of an emergency, please contact the Front Desk for assistance or the Manager on duty immediately – 9

Iron / Ironing board

Please contact House Keeping -9 for service.

Laundry

For Laundry Service & Charges please dial 9. Please go through the Laundry Sheet placed in your wardrobe. Please do not leave you Laundry outside your Room. Please check & verify about the delivery timings and the charges whilst handing over your Laundry to the VALET/ ROOM BOY.

Lost and Found Property

For lost & found items, please contact the House keeping / Reception.

Luggage

Should you require assistance with your luggage, please contact the Front Desk.

Mail

The Front Desk will be delighted to post any letters or postcards.

Maintenance

Utmost care is taken to ensure that your room is in perfect condition. Should you experience any defects, please contact the Front Desk to ensure necessary action is taken immediately to rectify any problems.

Messages

The Front Desk will be happy to take any messages in you absence and have them delivered to your room.

Pillow / Linen

The Pillows are filled with feathers and For additional requirement, kindly contact House Keeping control desk – 9.

Rom cleaning

If you wish to propone or postpone the cleaning, please intimate the Reception. Please inform your room service attendant whenever you like.

It is a practice in the evening during your dinner that we prepare your room for the night.

Room Service

• Room service is 24 hours.
• In-Room Dining last order 10 pm.

Room to Room Direct Dialing

Dial the Room No. for example "For Room 123, Please Dial 123"

Secretarial services

Please contact the Front Desk.

Tourist Information Office

Located at – Panjim city, the Capital of Goa.

Travel & Tour Assistance

Please Dial 9 for sightseeing, all types of ticket bookings, boat cruise, AC & Non AC Taxi service etc.

Wake up call

To arrange for a wakeup call – Please Dial 9.

Wireless LAN (Wi-Fi)

Fort Tiracol Heritage Hotel has a wireless internet service, Wi-Fi. This service allows guest with their own laptops to access the internet without wires or cables and at a much higher speed than the cables and traditional methods. This service is everywhere available.